How to Make Your Money Before The Project Even Starts
Discovering value upfront is critical to aligning with customers
The Man Who Runs an Unlimited Design Service All By Himself
What you need to know so you can go big on your own too
Brain vs. Labor: Are You Hired For What You Know, Or What You Do?
Why performing “work made for hire” is bad for your service business
Why “Idea” People Are Risky and What to Do About It
What to watch out for when hiring the person with "all the ideas."
To Improve Your Reputation and Profits, Learn to Say "No"
Focus is power. The lack of focus is a slow death, or if you're lucky, a path towards mediocrity. Saying "no" will create better outcomes for your clients.
Why “Unqualified” People Sometimes Make the Best Hires
Focusing too narrowly on credentials and experience means you will likely pass by some exceptional talent that can offer more value in the long run.
How to Innovate Within Your Business by Embracing Constraints
Limitations expose assumptions that most people never notice, allowing you to reimage the future in profound ways.
Why Building a Software Company Within Your Service Firm is a Recipe for Failure
Your service firm is NOT in the business of building software products, it delivers custom solutions. The two are mutually exclusive. They must be separated ASAP.
Why Principles Will Always Provide More Runway Than Policies
Empowering people with context is superior to imposing limits. One produces momentum and innovation, the other produces order takers.
Why You’ll Never Build a Sustainable Business With Execution Alone
Here are the 3 things you need to thrive.